The city operating manual

London essentials without the folklore.

Useful habits for trains, late nights, airports, money, luggage and small cultural differences—written for a first visit and linked to the authorities that control the details.

Move like a considerate visitor

Transport etiquette that keeps London moving

01

Let people off first

Stand to the side of train doors. Board only after passengers have left, and move down inside instead of stopping at the entrance.

02

Stand right on escalators

Leave the left side clear for people walking. If you cannot stand securely, use the lift or hold the rail and prioritise safety.

03

Prepare before the reader

Have one card or device ready, then move away from the barrier before checking directions or reorganising bags.

04

Seats are situational

Notice priority-seat signs and offer space to someone who may need it more. Not every disability is visible.

Bookmark these—not screenshots

Official journey-planner toolkit

Five different corridors

Choose your airport arrival guide

LHRHeathrow AirportPaddington, Tottenham Court Road, Farringdon, King’s Cross and the West EndLGWGatwick AirportVictoria, London Bridge, Blackfriars, Farringdon and St PancrasSTNStansted AirportLiverpool Street, the City and Victoria-line connections via Tottenham HaleLTNLondon Luton AirportSt Pancras, Farringdon, Blackfriars and London BridgeLCYLondon City AirportCanary Wharf, Bank, Stratford and east or central London

International visitor basics

Plugs, pounds, phones, tipping and safety

Plug and phone

Britain uses Type G three-pin plugs and 220/240V AC at 50Hz. Check your device’s voltage label; an adaptor changes the plug shape, not the voltage. Ask your mobile provider about roaming before travel or compare an unlocked-device SIM/eSIM.

Source: VisitBritain • checked

Currency

Pound sterling uses the symbol £ and divides into 100 pence. Cards and digital wallets are widespread, but check foreign-transaction fees and keep a small fallback rather than carrying a large cash balance.

Source: VisitBritain • checked

Emergency and personal safety

Call 999 when a crime is in progress or someone is in immediate danger; use 101 or online reporting for non-emergencies. Keep phones and wallets secure near roads, station doors and dense crowds.

Source: GOV.UK • checked

Luggage on public transport

Pack for the interchange you must make

Keep bags out of aisles, doors and accessible spaces; do not assume every station has a lift. Avoid peak commuter periods where possible, keep valuables attached to you and never leave luggage unattended. A taxi may be the sensible choice when several people, large cases or a difficult hotel walk make rail theoretically cheaper but practically exhausting.

Weather-aware day bag

Carry enough; keep the interchange manageable

Forecasts and venue rules change. This checklist is an editorial starting point, so recheck the weather, ticket and named venue restrictions before leaving.

Download illustrated checklist
Open day bag with waterproof layer, comfortable shoes, water bottle, charged phone and saved ticket
Weather-aware day bagFan-created planning illustration; not a photograph or navigational map.

British English in one minute

Ten words that prevent small mistakes

Tube
London Underground
Return
Round-trip ticket
Single
One-way ticket
Platform
Where a train departs
Lift
Elevator
Queue
Line of waiting people
Toilet / loo
Restroom
Cash point
ATM
Takeaway
Food to go
Service charge
A gratuity already added to a bill